From the lady who took my order to the installer is was a pleasant experience.Kendall install the door and did a great job.he kept us informed of every step.explained how to program the remotes and how o take care of the door for long life.he also explained a feature of the door so we can open and close it from our cell phone,anywhere in the world. Great Job!!!
The gentleman came to put the door up on time and was very professional. He took the time to answer all my questions
Great work, these folks are honest and professional. Decided to hire them to install our garage door last week after they replaced the springs in my old garage door a few years ago. At the time Excel installed the springs that failed a few years ago, Excel told us that the company that originally installed the springs sold us the wrong springs and that they were the wrong springs for the weight of our garage door. After deciding that our current door was falling apart, we called Excel and they were able to sell us the exact same door sold at a major hardware chain wanted $800 more for. If you are looking for an honest reasonable business to deal with I highly recommend these guys
Great experience and customer service; technician was excellent!
We interviewed several companies to replace our garage door plus one side of the door frame and part of the adjacent wall damaged by a vehicle. Excel Doors, LLC had the experience to take care of both problems, and the price was reasonable. Everett and his partner were very courteous and did an excellent job. In summary, we were very pleased with Excel and will recommend their service to family and friends.
"Everything about Excel Doors exceed my expectations. From initial contact to Everett finishing up the installation of my garage door were totally satisfactory and professional. Thank you for a job well done."
"Dear Sir- Two of your techs came to my home today and repaired my Genie garage door in Stafford, VA. They were both professional, friendly and helpful. They worked quickly and efficiently. My door now works "like a champ. Please recognize these workers for a job well done. They did a great job. I will recommend your company to others in my neighborhood. Thanks again."
"I just want to say from the first day I called EXCEL I have received SUPERB service from the beginning to the end and even after for basic questions. I recommend that this company teach customer service to other companies because they are just that GOOD!!! I also received excellent service from the technicians who explained every detail of what they were doing to repair my garage door and they went over and beyond to accommodate my schedule...basically I will refer his company to everyone. Thank you for a great job!"
All of the staff are helpful & pleasant. They are very accommodating with their schedule & work hard to meet the needs of the customer. We have been very happy with the door so that were installed as well as the service!
From the lady who took my order to the installer is was a pleasant experience.Kendall install the door and did a great job.he kept us informed of every step.explained how to program the remotes and how o take care of the door for long life.he also explained a feature of the door so we can open and close it from our cell phone,anywhere in the world. Great Job!!!" "Experience with this company was great. The work performed was a full replace and install. Tech was professional, courteous and completed the work in a timely manner. I would use this company again as well as recommend them for garage door installation and service.