Our refund policy lasts 30 days. If 30 days have gone by since your purchase or service, unfortunately we can’t offer you a refund or exchange.

There are no refunds for a service call.

To be eligible for a refund for parts only, your item must be unused and in the same condition that you received it. It must also be in the original packages.

Refunds are done on a case by case basis. If you would like to request a refund or return, please contact Excel Doors, LLC by calling (540) 318-7600.